Who we are
Our website address is: https://exotherm.in.
Exotherm is a Pune-based brand focused on building high-performance drone electronics and hardware for hobbyists, pilots, and creators.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be shared with the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible publicly alongside your comment.
Media
f you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for convenience and will last for one year.
If you visit our login page, a temporary cookie will be set to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, cookies will be used to save your login information and screen preferences. Login cookies last for two days, and screen option cookies last for one year. If you select “Remember Me”, your login will persist for two weeks.
If you edit or publish content, an additional cookie will be stored in your browser, which contains no personal data and expires after one day.
Embedded content from other websites
Articles or pages on this site may include embedded content (e.g., videos, images, or articles). Embedded content behaves in the same way as if you visited the originating website.
These external websites may collect data about you, use cookies, and track your interaction with their content.
Who we share your data with
We do not sell or trade your personal data.
However, your data may be shared with trusted third-party services strictly for business operations, including:
- Payment gateways (e.g., Razorpay, Stripe, PayPal)
- Shipping and logistics partners
- Email service providers
- Spam detection services
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely.
For users who create an account or place orders on our website, we store the personal information provided in their profile or order details. This includes:
- Name
- Phone number
- Shipping & billing address
Users can view, edit, or delete their personal information at any time (except username). Website administrators can also access and edit this data.
What rights you have over your data
If you have an account or have placed an order on our website, you can:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
To make such requests, contact us at: support@exotherm.in
Note: Some data may be retained for legal, tax, or security purposes.
Where your data is sent
Visitor comments may be checked through automated spam detection services.
Your data may also be processed and stored on secure servers located in India or other countries, depending on the service providers we use.
PAYMENTS & TRANSACTIONS
We use secure third-party payment gateways to process transactions. We do not store your card details or payment credentials on our servers.
All payment data is encrypted and handled by certified payment providers.
DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
CONTACT US
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
📧 support@exotherm.in
📍 Pune, Maharashtra, India